1. How secure is ordering?
2. Concern for privacy?
3. How long will the order take?
4. How much will the shipping cost?
5. Which carrier will be used?
6. How about Tax?
7. Do we allow returns?
8. Canceling orders?
9. Do we offer warranty?
10. Product availability and price corrections.
11. Right to refuse order.
12. Getting in touch with us.
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For your security we are using SSL Encryption (Secure Socket Layer). This technology encrypts all communication between the sites secured pages and your computer making it safe to submit personal and credit card information. Our Certificate has been issued by <Thawte>. We have chosen to use 128bit (stronger) encryption. This simply means that we are using one of the best, most secured encryption currently available.
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Your personal information submitted through any purchase will remain inside the company. Your address or personal information will remain private and will not be sold or given out in anyway.
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All orders are checked every working day. We will process your order as soon as we can. This is typically within one to two business days. We will email you immediatly if there will be any delays and when the order has been shipped. It is important that you include a valid, working email address for communication.
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We offer a FLAT $5.00 fee for all continental USA shipping (limited to orders under 50 CD's). All non continental USA shipping and duty charges will be computed and emailed to customers for approval prior to shipping.
For a limited time we will offer FREE shipping to continental USA with every order over $100.00
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All shipments to continental USA will be shipped via <UPS>. All shipments to other locations will be shipped via <USPS>
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In order to obey the laws, we will collect the State Tax for all shipments to the state of ILLINOIS (USA) in the amount of 8.75% of the total price, excluding shipping cost.
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We ONLY allow returns if the product was damaged during the shipping or there is a manufacturing defect. All sales are final. If any product is to be found defective within the 30 days after shipment date, we will gladly replace it if the product is available or refund your payment excluding the shipping costs. We will only cover the return shipping cost of the product.
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Because getting orders out with expediency is our priority - handling cancellations can be tricky. Once your order is placed, it cannot be canceled on line. You must call us within 12 hours during working hours to inform us of your desire to cancel your order. If you inform us of your wish to cancel after we have already charged your card, but prior to shipping, you will be charged the credit card processing fee of 3% or a minimum of $5. If your order has been shipped, we are sorry, but your order cannot be canceled. No cancellations can be accepted via email or by leaving messages after hours.
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All product are full warranted for all manufacturing defects for the period of 30 days after the shipment date. If any product is to be found defective within the 30 days after shipment date, we will gladly replace it if the product is available or refund your payment excluding the shipping costs. We will only cover the return shipping cost of the product.
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We strive to keep the product listings up to date. All products are in limited quantities and we can't guarantee availability. In case that a particular product is not available, we will inform you via email. Due to the automatic nature of online purchasing, prices are subject to price adjustment without prior notice. When a price has been computed through an online order that is in error, you will be notified regarding the change and given the option to cancel the order or pay the new price.
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Markski CDs'N'Tapes Store reserves the right to refuse sale of items to any customer for any reason.
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| If you need assistance regarding products, orders or availability feel free to contact us: |
store@markski.com <Send Email>
773.889.5400 Mon-Fri 11am-8pm, Sat 11am-5pm (Central US Time) |
For website feedback, suggestions or to report errors you can
send email to: |
webmaster@markski.com <Send Email>
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